We are a leading Urgent Care clinic with a straightforward mission to provide easily accessible and affordable, high-quality medical services to all patients. We are seeking a positive and professional part-time Medical Receptionist to join our dynamic healthcare team in delivering exemplary, compassionate patient care. Expected hours are 9 AM - 2 PM.
Key Responsibilities:
- Warmly greet and welcome patients and visitors as soon as they arrive at the office
- Perform the patient check-in / check-out process
- Assist patients with initial paperwork
- Answer, screen, and forward incoming phone calls
- Schedule and confirm patient appointments
- Insurance verifications and authorizations
- Maintain in depth knowledge and command of all offered services
- Office inventory
- Ensure the reception area is tidy and presentable
- Receive, sort, and distribute daily mail / deliveries
- Accurately input patient data with high attention to detail
- Provide excellent customer service and work collaboratively with team members to help ensure a positive patient experience
- Maintain all records in accordance with HIPAA requirements as well as internal confidentiality requirements
- Other duties as assigned
Qualifications:
- Minimum 1-year proven work experience as a medical Front Office Receptionist
- Knowledge of operating office equipment (i.e. fax machine, copier, iPad, etc.)
- A positive vibe, friendly demeanor, and a professional attitude and appearance
- Excellent communication and interpersonal skills
- Outstanding organizational, multitasking and time-management skills, with the ability to prioritize tasks
- Dependable team player with a strong desire to provide the best possible patient experience
Pay: $17.00 - $20.00 per hour
Work Location: In person
