INTERVIEW= Onsite / Virtual
JOB TYPE= Onsite
Scope of Work/Job Characteristics
The Program Manager will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows:
" Develop and manage resource-loaded and leveled projects;
" Maintain project metrics in accordance with established standards;
" Establish resource performance metrics;
" Serve as a liaison with users;
" Provide hands-on leadership for complex projects;
" Provide project progress reports to internal and external stakeholders as well as executive leadership;
" Manage project spend plans;
" Manage resources for associated projects;
" Maintain all project artifacts in accordance with Program Management Office (PMO) standards and other documentation as necessary to ensure compliance with Chapter 60GG-1, Florida Administrative Code (F.A.C.);
" Lead or assist in business requirement gathering sessions for Joint Application Development
(JADs);
" Work closely with customers, stakeholders, and IT software developers to document business requirements;
" Coordinate and develop As-Is, To-Be, and other required business analysis documentation;
" Lead and develop the implementation of business process improvement recommendations;
" Develop As-Is, To-Be, and other required business analysis documentation;
" Follow standard practices that ensure the integrity and quality of project artifacts;
" Manage expectations of diverse stakeholders and provide regular briefings to executives; and
" Work independently as part of a larger cross-functional team.
Required Qualifications
A bachelor's or master's degree from an accredited college or university in Computer Science, Information Systems, or other related field is required. Relevant experience may be substituted for education on a year-for-year basis when applicable.
The Department requires the following experience, skills, and knowledge for this position:
" A minimum of 10 years of systems analysis experience;
" A Project Management Professional (PMP ) Certification;
" A minimum of five (5) years managing successful, large-scale projects that include multiple diverse teams;
" A minimum of five (5) years utilizing project software such as Microsoft Project, Primavera, Jira, etc. to track and maintain projects;
" A minimum of five (5) years developing and maintaining detailed project plans based on work breakdown structures;
" A minimum of five (5) years of experience with PMO methodologies and documentation;
" A minimum of five (5) years of experience with meeting facilitation and documentation;
" A minimum of five (5) years creating and presenting internal and external status reports;
" A minimum of five (5) years with risk and issue management;
" Experience with completing project deliverables within the scope, schedule, costs, and quality constraints;
" Ability to coordinate numerous project teams and effectively conduct the initiative to meet overall objectives;
" Ability to provide effective communication and collaborative skills; and
" Experience providing excellent leadership and negotiation skills.
Preferred Qualifications
The Department prefers the Candidate to have the following experience, skills, and/or knowledge for this position:
" Certification in Agile or Scrum-based Project Management;
" Possession of an IT Infrastructure Library (ITIL) Service Management Foundations Certified;
" Experience managing projects with a large, distributed user base;
" Experience managing both waterfall and agile projects;
" Experience with state government projects;
" Experience managing and reporting projects in compliance with Chapter 60GG-1, F.A.C.;
" Experience working with technical programming teams;
" Ability to demonstrate a take-charge, can-do attitude with the initiative to solve complex problems;
" Strong communication skills to effectively communicate with diverse stakeholders;
" Skills in negotiation, mediation, facilitation, and team building;
" Knowledge of IT standards in a criminal justice environment;
" Experience managing vendor projects;
" Knowledge in other IT areas such as programming, data analytics, etc.;
" A team player attitude with a high-energy level and diligent work ethic; and
" Ability to meet or exceed deadlines, thrive in a fast-paced environment, and to organize and prioritize activities.
