Summary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
- Fluency in French would be an asset.
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid State ID
- Successfully pass pre-employment screening and background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
- Flexible schedule allowing work during nights, weekends, and holidays.
- Minimum of one (1) year supervisory experience.
Benefits
Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges.
Comprehensive Medical / Dental / Vision / Telehealth
401(k) Retirement Plan
Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms.Paid Time Off
