Administrative Assistant
Location: Tacoma, Washington
Job Type: Full-Time, In-Person (Monday–Friday) + On-Call Rotation
Reports To: Office Manager
About Us
Visiting Angels – Tacoma, WA is a trusted in-home care agency proudly serving Pierce County since 2004. We are committed to delivering exceptional care to seniors while creating a supportive, positive workplace where employees feel valued and empowered.
Position Summary
We are seeking a professional and dynamic Administrative Assistant to serve as the first impression - the face and voice of our organization. This role combines front-office excellence with modern communication and digital skills, supporting daily operations while enhancing our brand presence.
Key Responsibilities
- Create a welcoming, polished, and professional experience for all calls, visitors, and communications
- Manage incoming calls on a multiple line system, and take messages with efficiency and discretion
- Perform administrative duties including filing, correspondence, data entry, and document management
- Assist with creating and posting social media content aligned with company branding (using tools like Canva and Mailchimp)
- Support marketing and outreach efforts as needed
- Assist with caregiver scheduling using Generations Scheduling software
- Contact caregivers to fill shifts and maintain proper coverage
- Collaborate with the Care Coordination Team to meet client needs
- Maintain office organization, including ordering supplies
- Communicate client needs, safety concerns, and operational updates to staff
- Uphold strict confidentiality and HIPAA compliance
- Assist Human Resources with recruitment and onboarding documentation
- Participate in on-call rotation (evenings and weekends)
- Perform other duties as assigned
Qualifications
· Must be at least 18 years old with a high school diploma or GED
- Minimum of two (2) years of administrative support experience
- Strong communication, interpersonal, and organizational skills
- Professional, calm, and clear in all interactions
- Proficient with computers, smartphones, and multi-line phone systems
- Ability to work independently, prioritize tasks, and follow through
- High level of professionalism, reliability, and discretion
- Ability to pass background check and pre-employment screening
- Ability to manage multiple priorities in a fast-paced environment
- Experience in healthcare or home care (preferred)
Physical Requirements
- Ability to lift, push, or pull up to 25 pounds
- Ability to sit for 6–8 hours per day
- Finger dexterity for routine computer and office tasks
What You Can Look Forward To
- Salary range Hourly Rate $21.00 -$23.00 (Depending On Education and Experience)
- Incentive bonuses based on operational goals and on-call rotation
- Medical, Dental, and Vision insurance options
- Paid Time Off
Equal Opportunity Employer
Visiting Angels is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.
Disclaimer
This job description is not intended to be a complete list of all duties and responsibilities. Duties may change at any time with or without notice.
Pay: $21.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
