Job Summary
We are seeking a dedicated and organized Dental Office Team Lead Mgr to oversee the daily operations of our dental clinic s in Royal Oak , Oak Park Warren and Commerce township Michigan . The ideal candidate will ensure efficient office management, maintain high standards of patient care, and support the dental team in delivering exceptional service. This role requires strong leadership skills, a thorough understanding of dental office procedures, and the ability to manage both administrative and clinical tasks effectively.
Duties
- Supervise and coordinate daily office operations to ensure a smooth workflow.
- Manage patient scheduling, including appointments, confirmations, and follow-ups.
- Oversee billing processes, insurance claims, and payment collections.
- Maintain accurate medical records and ensure compliance with healthcare regulations.
- Train and mentor staff on office protocols, customer service standards, and compliance requirements.
- Implement policies and procedures to enhance operational efficiency.
- Collaborate with dental professionals to improve patient care and clinic performance.
- Manage inventory of dental supplies and equipment, ensuring availability for clinical procedures.
- Address patient inquiries and concerns promptly to maintain high levels of satisfaction.
Skills
- Proven experience in a dental clinic or medical office setting is essential.
- Strong knowledge of medical terminology related to dentistry.
- Familiarity with healthcare management principles and practices.
- Experience with dental software such as Open Dental , Dentrix Eaglesoft is preferred.
- Understanding of human resources functions within a medical environment.
- Ability to manage medical records efficiently while ensuring confidentiality.
- Knowledge of JCAHO standards is a plus for maintaining compliance in healthcare settings.
- Excellent communication skills with the ability to interact effectively with patients and staff.
- Strong organizational skills with attention to detail in managing multiple tasks.
Join our team as a Dental Office Team member and contribute to providing outstanding dental care while ensuring the operational success of our clinic.
Job Type: Full-time
Pay: $25.00 - $32.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
