Mission Statement:
We shepherd people for the glory of God.
Company Overview:
Every employee is a Shepherd. Above all else, Shepherds are stewards of the people and resources entrusted to them. Shepherds feed and care for all people consistent with the Fruit of the Spirit (Gal 5:22, Love, Joy, Peace, Patience, Kindness, Goodness, Faithfulness, Gentleness and Self-Control). Our supreme example of a Shepherd is "The Good Shepherd", Jesus Christ.
We are seeking a professional, dependable, and customer-focused Receptionist to join our long-term care team. This position serves as the first point of contact for residents, families, visitors, and staff while helping maintain a welcoming, organized, and secure environment within the facility.
The ideal candidate will possess excellent communication skills, strong professionalism, and the ability to multitask in a fast-paced healthcare environment.
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Answer and direct incoming phone calls professionally and courteously
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Greet residents, visitors, vendors, and staff at the front entrance
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Monitor and respond appropriately to door alarms and facility entry systems
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Assist visitors with sign-in procedures and general inquiries
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Maintain communication logs and front desk documentation
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Support administrative staff with clerical duties as needed
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Help maintain a clean, organized, and professional reception area
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Communicate effectively with nursing staff and department leaders regarding visitor or resident concerns
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High school diploma or equivalent preferred
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Previous receptionist, customer service, or healthcare experience preferred
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Strong communication and interpersonal skills
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Basic computer and telephone system knowledge
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Ability to multitask and remain organized
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Professional appearance and demeanor
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Reliable attendance and punctuality required
