Responsibilities:
Communication - Be able to communicate in professional manner with clients, fellow employees, and management.
- Crew Leader - Run a crew daily, keeping the production tasks on time and completed to exceed the expectation of the customer.
- Customer Relations - Communicating effectively and honestly with clients to ensure smooth operations and their satisfaction. Handle any client complaint within your department with empathy and positive remedy, making sure that customer is happy. Estimates - Be able to estimate jobs accurately and profitably, including pricing an “up sell” on job site, and by documenting customer meetings with all relevant details.
- Performance – Document employee performance and job times. Ensure employees follow operational safety procedures.
- Planning – Be involved in planning, setting seasonal goals, and sending renewal letters to current clients for the next year. Review and evaluate time and cost of current clients for following season adjustments.
- Scheduling – Route and schedule jobs efficiently and profitably, keeping projects on budget and ensuring completion in allotted time.
- Staff - Assist in employee performance evaluation, hiring, and dismissal of lawn care crew members when necessary.
- Training - Train new employees as well as select and train existing crew member to assume your duties in your absence.
- Regular maintenance of machinery, trucks, and trailers (changing oil, sharpening blades etc;...)
- Ability to think ahead for repairs
Be a Team Player – Understand that working in a small business means everyone is a team player and must fill different roles. In addition to your “Regular Job Responsibilities”, you will probably need to help in the landscaping division, maintain equipment, work on greenhouse projects, etc. when necessary
Computer experience preferred
Requirements:
- 18 Years Of Age
- Drug Free
- Drivers license / Clean driving record
- 2 Years or more of previous experience in groundskeeping or landscape maintenance.
- 2 Years or more of previous experience in crew leadership.
- Experience driving truck with trailer
- Experience salting & plowing snow
- Experience & knowledge using commercial mowing equipment, weed eaters, blowers and general landscape equipment.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Summary
As a Mowing Crew Leader, you will supervise and coordinate a small team to deliver high-quality lawn care and landscape maintenance services. Reporting to the Operations Manager, you will oversee daily crew activities, assign tasks, and ensure safety, efficiency, and client satisfaction on-site. You will leverage core skills in lawn care, landscape maintenance, and team management, along with leadership and irrigation knowledge, to guide crews, monitor progress, and maintain standards across projects. Your role blends hands-on supervision with effective communication and reliable service delivery.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
