Business & Requirements Analysis
- Lead the end-to-end requirements gathering process, including stakeholder interviews, workshops, and documentation.
- Translate business objectives into detailed functional and non-functional requirements, user stories, workflows, and acceptance criteria.
- Analyze current processes and identify opportunities for improvement, automation, and optimization.
Project & Stakeholder Management
- Serve as a trusted advisor to business stakeholders, ensuring alignment across departments.
- Manage priorities, timelines, and expectations in an Agile or hybrid project environment.
- Facilitate meetings, sprint planning, backlog grooming, and decision-making sessions.
- Perform detailed data analysis to support recommendations and validate assumptions.
- Create dashboards, reports, and KPIs to measure performance and outcomes.
- Conduct root-cause analysis to address operational challenges and improve efficiencies.
Solution Design & Delivery
- Collaborate with Product Managers, Engineers, and QA to ensure thorough understanding and implementation of requirements.
- Support testing activities including test case development, UAT coordination, and validation of deliverables.
- Ensure solutions meet business goals, compliance requirements, and quality standards.
Documentation & Communication
- Maintain clear, concise, and comprehensive process documentation, requirements specifications, and release notes.
- Communicate insights and updates to technical and non-technical stakeholders.