Job Overview
We are seeking an experienced and dynamic General Manager - Restaurant to oversee daily operations and ensure exceptional customer service in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a comprehensive understanding of food safety, hospitality, and team supervision. This role involves managing all aspects of restaurant performance, including staff training, inventory control, and maintaining high standards of food quality and customer satisfaction. The position offers an exciting opportunity to lead a vibrant team in a busy dining establishment with a focus on both casual and fine dining experiences.
Responsibilities
- Oversee daily restaurant operations, ensuring smooth and efficient service delivery across all departments.
- Lead, motivate, and manage restaurant staff, including hiring, training, scheduling, and performance evaluations.
- Maintain high standards of food quality, safety, and cleanliness in compliance with health regulations.
- Manage inventory control processes to minimize waste and optimize stock levels using POS systems such as Aloha POS and Micros POS.
- Supervise food preparation, cooking processes, and food handling procedures to ensure consistency and quality.
- Handle cash management responsibilities including cash handling, POS transactions, and balancing registers.
- Develop and implement operational policies to improve efficiency and customer satisfaction.
- Coordinate with kitchen management on food production, catering services, banquet events, and bar operations.
- Monitor budget adherence and control costs related to staffing, supplies, and equipment maintenance.
- Ensure team members are trained in food safety standards, hospitality practices, and customer service excellence.
- Conduct interviews for new hires; participate in staff training & development initiatives to foster a professional team environment.
- Address customer concerns promptly to uphold the restaurant’s reputation for outstanding service.
Requirements
- Proven management experience within the food industry; previous roles in restaurant management or assistant manager positions are highly desirable.
- Extensive knowledge of food preparation techniques, kitchen management, and food safety regulations.
- Familiarity with POS systems such as Aloha POS and Micros POS for order processing and inventory tracking.
- Strong leadership skills with experience supervising staff in fast-paced environments like quick service & fast food restaurants or casual dining establishments.
- Excellent customer service skills with the ability to handle diverse guest needs professionally.
- Experience managing budgets, controlling costs, and optimizing operational efficiency.
- Ability to train staff effectively in food handling, safety standards, and hospitality best practices.
- Strong organizational skills with the ability to multitask across various responsibilities including shift management and event coordination.
- Previous experience in fine dining or hotel environments is a plus; culinary experience or catering background is advantageous.
- Demonstrated ability in team management, interviewing new candidates, and developing staff through training & development programs. This role offers an exciting opportunity for a dedicated leader passionate about delivering exceptional dining experiences while managing all facets of restaurant operations efficiently and effectively.
Pay: $50,000.00 - $76,271.70 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Paid training
Work Location: In person
