At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)
Job Description:
Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.
Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life-saving mission by making a GREAT first impression as the face of Vitalant; providing education on various blood and blood product donation procedures; assisting donors with check in and keeping the workflow running smoothly in the center.
What to Expect
Base Pay: $18.75 - $19.75 / Hour
Schedule: Sun & Mon 6:30a-3:30pm; Tue & Wed 12pm-8pm; Thu 9:30am-5:30pm
Our comprehensive total rewards support you, your family, and your future with:
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Medical, dental, and vision insurance
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401K + 5% company match
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Tuition assistance up to $5k per year
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Free basic life and AD&D insurance
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Free short-and-long-term disability insurance
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Paid time off
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Employee Resource Groups
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Recognition and perks
As a Donor Relations Specialist, you’ll get to:
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Assist donor services staff by addressing donor questions and monitoring donor wait times.
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Retain current donors by scheduling their next donation appointment.
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Educate donors on additional collection techniques to optimize donation opportunities.
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Administer customer service and marketing survey to donors.
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Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.
REQUIREMENTS:
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High School Diploma or GED required
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One year of customer service experience required
Location:
601 Whitney Ranch Drive Suite D20 Henderson, NV 89014
Job Category:
Sales / Community Outreach
Contact Information: [email protected]
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.
