Position Overview
Provide unique and enriching glamping experiences for families through housekeeping and hospitality excellence.
Key Responsibilities
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Ensure all lodgings and public areas are kept clean and according to standards
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Deliver excellent quality linen cleaning, folding, and inventory. Using industrial laundry machines.
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Strip, reset, and set-up glamping tents according to housekeeping standards
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Assist with guests, check in through reservation software and prepare lodging spaces for guests
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Clean bathroom and shower facilities according to daily and weekly checklists
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Maintain grounds around camp to standard (pulling weeds, cleaning, sweeping, etc.)
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Model the Scout Oath and Law in daily interactions
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Maintain a clean, organized, inspected, neat, and safe work area
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Perform additional duties assigned by SBR leadership
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Abide by policies and procedures outlined in the SBR staff handbook
Qualifications
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Minimum age: 18+
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Required: Valid U.S. driver's license
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Willing to become a registered Scouting America member (includes background screening)
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Comfortable using Microsoft Teams for daily work-related communication
PhysicalPractical Requirements
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Ability to stand, walk, and hike up to 8 hours daily and ability to lift/move up to 50 pounds
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Complete the Annual Health and Medical Record, including height/weight guidelines
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Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55
Desired Traits
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High emotional intelligence (such as self/social awareness and team dynamics)
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Positive and cheerful attitude with a strong customer-service focus
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Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
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Ability to connect with individuals from diverse age groups, maturity, and backgrounds
Performance Expectations
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Contribute at least one improvement to department operations
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Receive 2 or more Staff Appreciation Cards from staff or guests
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Glamping tents flipped and cleaned in under 30 minutes