Job Description:
We are seeking a highly organized, outgoing, and tech-savvy Sales & Business Development Associate to work directly under the Marketing Manager. This role plays a key part in driving revenue growth by managing inbound and outbound client communications, conducting intake calls, supporting pipeline progression, assisting with marketing execution, and helping move deals through to closing and follow-up.
The ideal candidate is professional, reliable, comfortable on the phone and in person, bilingual (Mandarin & English preferred), and up to date with AI tools, automation platforms, and digital marketing systems. This is a fast-paced, entrepreneurial environment that requires adaptability, initiative, and a proactive mindset.
Key Responsibilities:
Client Communication & Intake
- Conduct inbound and outbound client calls
- Handle new client intake and qualification
- Gather and organize client information accurately
- Schedule consultations and follow-up meetings
- Maintain strong, professional client relationships
Sales & Business Development Support
- Nurture leads and move prospects through the pipeline
- Support closing efforts by preparing clients for final conversations
- Follow up with warm leads and re-engage inactive prospects
- Track conversations and consistently update CRM
- Assist with deal coordination and post-closing follow-ups
Marketing & Digital Growth Support
- Assist with Google Ads campaign management and performance tracking
- Support paid social media campaigns across platforms
- Help optimize website content for SEO
- Contribute to blog writing and content creation
- Assist with social media content planning, posting, and reporting
- Generate marketing performance reports and analytics insights
Administrative & CRM Management
- Maintain organized and accurate client records
- Update pipeline status and generate reporting
- Coordinate calendars and appointment confirmations
- Assist with proposals and documentation as needed
Technology, AI & Automation
- Utilize AI tools and automation systems to streamline workflows
- Leverage CRM systems, email automation, and scheduling software
- Stay current with emerging AI and agent tools to increase efficiency
- Adapt to evolving systems and wear multiple hats as the company grows
Qualification:
- Fluency in English required & Mandarin preferred
- At least 3 years’ experience in sales and business development related field.
- Strong phone presence and communication skills
- Outgoing, confident, client-facing personality
- Reliable and detail-oriented
- Comfortable in a fast-paced, evolving environment
- Familiar with CRM systems
- Experience with Google Ads and paid social platforms
- Basic understanding of SEO principles
- Experience with blog writing and digital content creation
- Knowledge of AI tools, automation platforms, and digital workflows
- Previous sales or business development experience preferred
Employer Description:
FSA Capital is a New York City–based real estate development and investment firm focused on high-quality residential, commercial, and mixed-use projects across Queens, Brooklyn, and Long Island City. Headquartered in Flushing, we take a hands-on, end-to-end approach to creating spaces that deliver lasting value for tenants, buyers, and the communities we serve
Equal Opportunity Employer
FSA Capital is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment.
