Office of Unemployment Insurance
Division: UI Appeals/Clerk of Court
Location: East Baton Rouge Parish
Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.
Learn more about Louisiana Works
OUIA oversees Louisiana’s Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own. The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals.
The
ORS Specialist 1/2/3/4 coordinates the docketing and scheduling of appeals within the Appeals Tribunal Clerk of Court's office. The position ensures compliance with U.S. Department of Labor guidelines, Louisiana Employment Security Law, and applicable federal laws governing Disaster Unemployment Assistance, Trade Adjustment Assistance, and Title 5, Chapter 85 of the U.S. Code. Duties require the exercise of independent judgment and action in support of the agency's administrative hearings program.
AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
- Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR
Six years of full-time experience in any field; OR
A bachelor’s degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Details:
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Coordinate the docketing, scheduling, and processing of unemployment insurance appeals in accordance with state and federal laws, regulations, and agency procedures.
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Review, analyze, and prepare appeal cases by determining timeliness, identifying issues for hearing, verifying case information, and issuing hearing notices.
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Compile, organize, and maintain complete case files by researching claim records, reviewing supporting documentation, and obtaining missing information needed for hearings.
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Prepare and manage records for Attorneys/Administrative Law Judges, the Board of Review, and judicial courts, including coordinating remands, transcript requests, and court-related documentation.
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Serve as a resource on appeal case records and procedures, exercise independent judgment in case processing, and perform other duties assigned by management to support the appeals program.
Position Specific Details:
Location: Baton Rouge, La
Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty
All applicants selected for employment must submit to drug screening and a background check.
Please click on the links below to learn more about each job level:
ORS SPECIALIST 1
ORS SPECIALIST 2
ORS SPECIALIST 3
ORS SPECIALIST 4
How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the
“Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Kedrick Kennedy
[email protected]
Louisiana Works is an equal employment opportunity employer and
SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154
