SUMMARY: Full-time resident onsite manager to live and work in Gilroy for a family owned
48 unit Apartment building plus 3 onsite commerical properties.
Job Duties:
Maintain high occupancy level
- Maintain all lease files and tenant documentation (written and email, applications)
- Source vendors and obtain vendor bids for special work and/or regular services; manage all
vendor services
- Prepare delinquency notices for distribution
- Ensure the safety and security of the complete property; conduct daily walk-throughs at various times
- Coordinate work in the units and around the grounds
- Maintain strong professional relationships with tenants, co-workers, vendors and ownership
Promptly and successfully respond to tenant issues place work orders
- Some light cleaning of carpets, laundry rooms, elevators, garbage areas may be required
To post any and all necessary tenant notices in a timely manner as instructed by the owner.
- Resolve any emergency situations, lock outs, etc.
- May need to assist with building inspections with owners;
- Coordinate vendors and contractors in emergency situations
- Learn and ensure compliance with all company, local, state and federal safety rules
- Must be able to remain calm during emergency situations
- Light cleaning of available rental units may be needed time to time
Desired Skills:
Knowledge, Skill and Experience:
- Plumbing experience and electrical knowledge, preferably in high rise buildings
- Ability to work after business hours and on weekends may be necessary
- Excellent organizational, communication and time management skills
- Ability to handle multiple priorities with efficiency and accuracy with a commitment to maintaining high building standards
- High school diploma or equivalent required
- Ability to read, write and speak English
Summary: Be available to show perspective tenants available units and hand out applications as necessary, answer tenant questions as needed, maintain maintenance request list, inspect requested maintenance items, minor handy man repairs, patrol grounds daily, pick up trash as needed, Interface with Residents and Vendors, Monitor and Maintain Community Policies, Check laundry room on a daily basis. Sweep and clean laundry room as necessary. Ensure code compliance per the Property Manager. Conduct annual inspections to include, but not limited to, carbon monoxide batteries, and replacing smoke detector batteries and as defined. Maintain and conduct his/herself at all times with courtesy and professionalism to all tenants and the general public that may enter the property as guests or to inquire about the availability of a rental.
To post any and all necessary tenant notices in a timely manner as instructed by the owner.
To handle all maintenance/service orders from the tenants and schedule the necessary vendor with office in a timely manner to make necessary repairs.
Inspection of the entire property to include: all corridors, all hallways, laundry room, alley, perimeter of the property, minimum twice a day to ensure the cleanliness of the property and to take the appropriate actions or schedule the appropriate vendor to clean or repair anything that requires attention and to note any tenant violations and to immediately deliver to the tenant any required notice to rectify the violation.
Once a day Inspect all units that are ready to rent to ensure and maintain their cleanliness and that the unit is presentable to show to perspective tenants.
Compensation:
On-Site Manager shall be given one bedroom apartment ($2000 value) and owner will cover water, sewer, electric and gas and garbage for the on-site manager. Plus a management fee.
Job Summary: This role will handle resident concerns and requests on a timely basis to ensure resident satisfaction. Work with janitorial staff to ensure cleanliness of the building is maintained. Report crime to the local police department and complete Incidents Reports in a timely manner.
Essential Functions:
Physical Requirements:
- Must be able to lift and carry up to 50 lbs.
- Must be able to listen and speak clearly on telephone
- Must be able to use email and have basic computer knowledge
Responsibilities include:
- Daily inspections of all grounds and facilities.
- Scheduling maintenance
- Scheduling venders
- Maintaining property and resident files
- Daily communication with owners
- Managing delinquencies, collections, and evictions
- Leasing
Experience and Qualifications
- Apartment management rental experience
- Basic understanding of maintenance
- Strong written and verbal communication skills
- Highly organized with attention to detail
- Computer proficiency
- Eagerness to learn
- Flexibility
No pets
Must be able to pass background check and drug screen
Must have reliable vehicle, drivers license, insurance and registration
This position requires the following:
- Valid California Driver’s license
- Proof of Auto Insurance
- Reliable vehicle
Duties include but are not limited to:
- Scheduling appointments for property viewings
- Assist owners as needed (lease prep, follow-up with vendors, tenants).
- Scheduling property inspections
- Keeping an accurate and updated calendar
- Confirming appointments
- Showing properties
- Assist with perspective tenant’s application process
- Light clerical duties, some filing (paper and online)
- Answer phones/emails
- Greet walk-in visitors
Responsibilities:
Attract and educate new tenants
Investigate and resolve tenant complaints
Look for ways to update and improve property
Ensure all work order and repair requests are processed in a timely fashion
Supervise and train property staff
Enforce property rules and regulations
Qualifications:
Previous experience in property management and customer service
Familiarity with real estate contracts and leases
Ability to build rapport with tenants
Ability to multitask and prioritize
Excellent written and verbal communication skills
Must have high computer literacy
Willing to be flexible in scheduling
Must pass background check and drug screening
Must have a clean DMV record and reliable transportation
IDEAL CANDIDATE
Contactor experience
Good natured, positive thinking, can work in a fast-paced environment productively
Can take direction, stay focused, and complete a prescribed daily task list
- Results-driven with the ability to prioritize and pivot while handling multiple
responsibilities throughout the day6
- Problem-solver; exhibits leadership skills
- Superior customer service and resident relations experience
- Highly organized with attention to detail and follow-through
Knowledge of tenant, eviction and fair housing laws and applicable federal, state and
local laws, codes and regulations pertaining to the multifamily industry.
Knowledge of the multifamily property management industry.
Low personal travel
Pay: From $3,000.00 per month
Benefits:
Work Location: In person
