Job Description:
WonderCow is a growing supplement brand founded by 7th generation farmers on a mission to share nature's superfoods with families everywhere. We sell across DTC, Amazon, and wholesale, and we're just getting started. We’re seeking an EA / Office Assistant to support our founder Rob and keep our San Luis Obispo office running. You’ll be responsible for managing his inbox, calendar, and correspondence, and you’ll run our customer surprise-and-delight program, including hand-written notes, curated gift packages, and personal touches that make people feel cared for. You will also coordinate day-to-day operations in our physical office, such as mail processing and scanning, vendor coordination, supply management, basic bookkeeping tasks, and keeping everything running smoothly.
The right person for this role takes pride in their work at every level. They write well, show up reliably, notice what needs doing, and bring warmth to everything they touch.
- Location: In-office, San Luis Obispo, California.
- 5 hours per day, between 9am - 5pm PT.
- This is not a hybrid or remote role.
Essential Job Functions:
- Manage Rob’s correspondence, calendar, and daily task list – triage, organize, prioritize, and flag what needs his attention
- Draft correspondence on Rob’s behalf: emails, responses, and follow-ups written in his voice
- Prepare briefing documents, meeting agendas, and follow-up summaries for Rob’s key meetings
- Coordinate scheduling, travel, and appointments
- Manage customer surprise-and-delight correspondence: hand-written notes, printed letters, milestone acknowledgements, and outbound gifting
- Source, pack, and ship customer gift packages - tracking inventory of gifting supplies, cards, packaging, and stamps
- Scan, log, and route all incoming mail; maintain organized physical and digital filing systems
- Support basic bookkeeping tasks: entering invoices, coding expenses, reconciling receipts, and flagging items for review
- Process and track vendor invoices - receipt, logging, and handoff to AP workflows
- Manage office supplies, maintain a clean and well-stocked workspace, and coordinate with vendors and service providers as needed
- Assist with founder content generation: gathering photos and videos, drafting captions or ideas for engagement, and organizing content assets
- Support the broader team with ad-hoc administrative requests
Education, Experience and Other Qualifications
- 1-3 years in an office manager, EA, or operations coordinator role with office operations experience
- Demonstrated experience building or maintaining administrative processes and systems
- Strong, clear written communication skills - professional, warm, and error-free
- Ability to write on behalf of someone else without losing their voice
- Basic bookkeeping competency: invoice entry, expense coding, receipt reconciliation, QuickBooks or similar experience a plus
- Comfortable with hands-on tasks such as mail scanning, filing, packaging, supply management, vendor coordination
- Proficiency in Google Workspace (Gmail, Calendar, Docs, Drive), Slack, and Asana
- Experience with customer-facing correspondence, gifting, or delight programs preferred
- Genuine interest in WonderCow’s mission and products
Pay: From $25.00 per hour
Work Location: In person
