Field Employee Human Resources Support
- Serve as the primary HR point of contact for field employees throughout the employee lifecycle.
- Support and administer employee onboarding and new hire documentation processes.
- Provide guidance to employees regarding company policies, procedures, and employment-related questions.
- Respond to employee concerns and workplace issues in a professional and timely manner.
- Conduct employee relations investigations and recommend appropriate resolutions.
- Support performance management, corrective action, and disciplinary processes.
- Coordinate leave of absence requests, accommodations, and return-to-work activities.
- Partner with Operations and Risk and Safety Manager regarding workplace injuries, workers' compensation claims, safety incidents, and incident investigations.
- Assist in maintaining employee engagement and retention through proactive employee support and issue resolution.
- Maintain accurate employee records and documentation in compliance with company and regulatory requirements.
Employee Relations & Investigations
- Conduct workplace investigations involving employee complaints, policy violations, harassment concerns, attendance issues, and other employee relations matters.
- Gather documentation, conduct interviews, analyze findings, and make recommendations for appropriate action.
- Partner with leadership to address performance concerns and employee conflict resolution.
- Ensure consistent application of company policies and employment practices.
- Maintain thorough and confidential documentation of employee relations matters.
Internal/Corporate HR Support
- Partner with Talent Managers to provide HR guidance and consultation.
- Coach managers on employee relations issues, performance management, documentation practices, corrective actions, and employment law considerations.
- Support employee retention and workforce planning initiatives.
- Provide recommendations regarding employee relations risks and best practices.
- Assist leaders in managing workplace conflict and employee concerns.
- Provide employee relations support to internal corporate employees.
- Support onboarding and integration of new internal team members.
- Assist managers with performance management, employee development, coaching, and disciplinary issues.
- Participate in employee engagement initiatives and company culture programs.
- Support organizational changes and communication efforts.
Benefits, Leave Administration & Employee Programs
- Administer employee benefits programs and serve as a resource for employee questions regarding eligibility, enrollment, and coverage for both field and internal benefits.
- Coordinate open enrollment activities and benefits communications.
- Serve as a liaison between employees and benefits providers.
- Coordinate leave administration including FMLA, ADA accommodations, personal leaves, and related employee communications.
- Support employee wellness and engagement initiatives.
Compliance, HR Operations & Workforce Administration
- Manage employment verification requests (VOEs) and related employment documentation.
- Administer unemployment claims, hearings, responses, and supporting documentation.
- Ensure compliance with federal, state, and local employment laws and regulations.
- Assist with HR compliance audits and employment record reviews.
- Support I-9 compliance processes, employment authorization verification, virtual inspections, E-Verify administration, and special employment eligibility situations.
- Maintain personnel files, HR records, and other employment-related documentation.
- Support policy development, implementation, and communication efforts.
- Assist with internal and external audits, reporting requirements, and compliance initiatives.
- Maintain strict confidentiality of employee and company information.
Payroll, HRIS & Employee Data Administration
- Support employee data entry, HRIS administration, employee record maintenance, and system setup activities.
- Ensure employee data accuracy across HR and payroll systems.
- Assist in identifying and implementing process improvements that enhance efficiency and data integrity.
- Provide support for HR reporting and workforce analytics.
Retirement & Benefits Administration
- Coordinate and administer 401(k) plan activities, including employee support, vendor coordination, census reporting, and enrollment assistance.
- Support benefits administration, employee enrollment activities, carrier communications, and issue resolution.
- Assist employees with retirement and benefits-related questions.
- Support annual benefits renewals and open enrollment processes.
Additional Responsibilities
- Participate in HR projects, process improvement initiatives, and departmental objectives.
- Provide backup support for various HR, Payroll, and Operations functions as needed.
- Perform other duties as assigned.
Job Requirements:
1. Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered.
2. Minimum of 3-5 years of progressive Human Resources Generalist experience.
3. Experience handling employee relations, investigations, benefits administration, onboarding, compliance, and HR operations.
4. HR experience working within staffing, construction, skilled trades, or related field preferred
5. Strong knowledge of federal and state employment laws and HR best practices.
6. Excellent communication, organizational, and interpersonal skills.
7. Proven ability to manage multiple priorities in a fast-paced environment.
8. Strong problem-solving and conflict-resolution abilities.
9. Proficiency with HRIS systems, Microsoft Office Suite, and employee record management.
10. Ability to maintain confidentiality and exercise sound judgment.
11. Travel requirements: Domestically up to 25%.
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