Administrative Security/Leasing Agent
We are seeking a professional, customer-focused Administrative Security/Leasing Agent to join our team at a thriving 500+ unit apartment community. This position serves as the first point of contact for prospective residents, current residents, vendors, and visitors while supporting leasing, administrative, and community security functions.
Responsibilities
- Greet and assist residents, prospects, vendors, and guests in a professional and welcoming manner.
- Manage incoming calls, emails, and resident inquiries.
- Conduct apartment tours and assist prospects through the leasing process.
- Process applications, lease documents, renewals, and resident records.
- Maintain accurate resident and prospect information in Yardi.
- Monitor building access, visitor logs, and community security procedures.
- Assist with move-ins, move-outs, and resident communications.
- Provide exceptional customer service and resolve resident concerns promptly.
- Support property management with administrative tasks, reports, and file management.
- Ensure compliance with company policies, Fair Housing regulations, and community procedures.
Qualifications
- Previous apartment leasing experience required.
- Experience with Yardi property management software required.
- Strong customer service and interpersonal skills.
- Excellent communication, organizational, and multitasking abilities.
- Professional demeanor with the ability to handle sensitive situations discreetly.
- Proficiency with Microsoft Office applications.
- Ability to work effectively in a fast-paced, high-volume environment.
- High school diploma or equivalent required; additional education is a plus.
What We Offer
- Competitive pay and benefits package
- Professional growth opportunities
- Supportive team environment
- Opportunity to work in a large, dynamic multifamily community
If you are an organized, service-oriented professional with leasing experience and a commitment to resident satisfaction, we encourage you to apply.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
