Job Summary
We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice for our clients, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your positive attitude and strong communication skills will help foster lasting relationships, enhance customer satisfaction, and contribute to the overall success of our organization. This paid position offers an exciting opportunity to develop your office management and client communication skills in a fast-paced environment.
Responsibilities
- Handle a high volume of customer calls and inquiries
- Prepare accurate quotes and enter sales orders
- Assist customers with product, pricing, availability, and order questions
- Communicate clearly and professionally with customers
- Resolve customer concerns and order issues
- Manage multiple tasks and priorities while maintaining accuracy
- Coordinate with sales, warehouse, and purchasing teams as needed
Qualifications
- Strong customer service and communication skills
- Detail-oriented with strong organizational skills
- Ability to multitask and stay focused in a fast-paced environment
- Effective problem-solving and conflict-resolution skills
- Experience with quoting and/or sales order entry preferred
- Garage door industry experience preferred, but not required
- Wholesale, distribution, or building materials experience is a plus
Join us to be part of a vibrant team committed to delivering outstanding customer service! We value energetic individuals who thrive on helping others while developing their administrative expertise in a supportive environment. This is more than just a job — it’s an opportunity to grow your career while making a positive impact every day!
Pay: $24.25 - $29.20 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
