The Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position.
What you will do
Demonstrate ownership and initiative in achieving personal goals, store objectives , and daily priorities.
Greet , engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
Observe customer behaviors and identify activities that may indicate potential theft.
Effectively communicate customer concerns , suspicious behaviors , or potential security issues to store leadership promptly .
Collaborate with store leaders and associates to protect store assets and uphold safety standards.
Support store operations by maintaining a clean, org anized, and welcoming environment.
Demonstrate adaptability and respon d to changing circumstances , adjusting tactics and shifting focus based on business needs .
Leverage training tools , use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Skills and Abilities
Dedication to customer service and a drive to achieve store objectives .
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to use data and guidance to support timely and effective decisions .
Ability to take ownership of assigned tasks and contribute to store success.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
Must bend , reach , stretch for product as well as lift , carry , and move at least 40 lbs .
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.
