Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clerical tasks. Your energetic approach will ensure smooth clinic operations, accurate appointment scheduling, and efficient handling of patient information. The ideal candidate is motivated, organized, and possesses a strong understanding of medical office procedures and systems.
Responsibilities
- Greet patients warmly and professionally, ensuring a positive first impression.
- Schedule appointments accurately using electronic health record (EHR) systems such as AdvancedMD and Nextech
- Verify insurance coverage and perform insurance eligibility checks to facilitate smooth billing processes.
- Collect and process payments, including medical collections and billing for services rendered.
- Manage patient records with meticulous attention to HIPAA compliance and confidentiality standards.
- Answer multi-line phone systems efficiently while maintaining excellent phone etiquette.
- Assist with medical administrative support tasks such as filing, data entry, and managing medical records.
- Coordinate with the healthcare provider to ensure timely appointment scheduling and patient flow management.
- Support office management duties including inventory management of office supplies and ensuring compliance with healthcare regulations.
Skills
- Proven experience in a medical office setting with strong clinic or dental office experience preferred.
- Proficiency in EMR/EHR systems
- Excellent computer skills including Microsoft Office Suite (Word, Excel) and familiarity with health information management software.
- Strong understanding of HIPAA regulations to safeguard patient privacy and confidentiality.
- Exceptional customer service skills with the ability to handle sensitive situations professionally.
- Ability to work efficiently under pressure while maintaining attention to detail in documentation review and billing processes.
- Join us in delivering outstanding healthcare experiences! This paid position offers an opportunity to grow within a supportive environment that values your dedication and expertise in medical administrative support. If you are energetic, organized, and passionate about helping others through excellent front desk service and efficient office management—apply today!
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Uniform allowance
Work Location: In person
