Top 11 Cdw Jobs in Wadsworth, Il

Technical Onboarding Manager
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Mgr Strategic Initiatives
CDW —Vernon Hills, IL
- $120,000 - $170,000 a year
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- 5 years
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SR Program Manager
CDW —Vernon Hills, IL
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Sr Manager, Leadership Capability and Strategy
CDW —Vernon Hills, IL
- $114,000 - $165,000 a year
- Full-time
- 7 years
- Bachelor's degree
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13d
Senior Cloud Solutions Architect (VDI/AWS Workspaces)
CDW —Vernon Hills, IL
- Full-time
- Remote
- Windows
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Senior Data Engineer
CDW —Vernon Hills, IL
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- 5 years
- SQL
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Senior Platform, DevOps Engineer
CDW —Vernon Hills, IL
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- 5 years
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Senior ML, MLOps Engineer
CDW —Vernon Hills, IL
- Full-time
- 5 years
- SQL
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Senior Analytics Engineer
CDW —Vernon Hills, IL
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Technical Onboarding Manager

CDW -
Vernon Hills, IL

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Job Details

Full-time

Qualifications

Contract documentation review
Contract review
Email customer support
Project management experience in technology
Contract management experience in technology
Contract performance monitoring
Public Cloud
Managing clients in a customer support role
Contractual compliance checks
Customer engagement
Managing projects
Video conferences (communication methods)
AWS Certified Cloud Practitioner – Foundational
Client interaction via phone calls

Full Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

As a Technical Onboarding Manager you will manage the onboarding process for new customers. You will be a technical guide and services expert for all new Mission Cloud customers. You will lead customers through the onboarding process, gather technical requirements, and project manage onboarding through completion.

This position is 100% remote.

Responsibilities

Manage the technical onboarding for all assigned new Mission Cloud customers; lead onboarding meetings, project manage the onboarding process, and act as the main contact for customers
Understand AWS Cloud Technologies and how they are delivered through Mission Cloud
Work across Mission Cloud teams, including Customer Success, Service Delivery, and Sales, to ensure the highest quality onboarding experience for customers
Review customer contracts, service level agreement requirements, and deliverables, and ensure service implementation aligns with contract requirements
Gather technical requirements from customers, including new and existing AWS account details and configurations
Educate customers on current technologies, Mission Cloud services, and industry best practices

Requirements

Experience working in a technical Customer Support, Implementation, or Onboarding role
Ability to work in a project management role
Ability to work with public cloud, preferably with AWS
Ability to communicate regularly with customers over phone or video conference and email
Ability to work with contracts and understand service level agreements
Ability to manage multiple customer onboarding's at one time (Example: 10+ Clients)
Ability to work in a fast paced evolving environment
AWS Cloud Practitioner certification (required after 1 year of employment at Mission Cloud)

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

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Refine Your Search

cdw jobs in wadsworth, il

Technical Onboarding Manager

Sr Learning and Development Specialist

Senior Account Executive (Enterprise)

Mgr Strategic Initiatives

SR Program Manager

Sr Manager, Leadership Capability and Strategy

Senior Cloud Solutions Architect (VDI/AWS Workspaces)

Senior Data Engineer

Senior Platform, DevOps Engineer

Senior ML, MLOps Engineer

Senior Analytics Engineer

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