Top 246 Chat support no phones Jobs in Remote

Member Support Associate
Lively —Remote
- $22 - $28 an hour
- 8 hour shift
- Remote
- Spanish
- English
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
10d
Customer Support Specialist, Shopbop
Bop LLC - A95 —Remote
- $19 an hour
- Weekends as needed
- Remote
- Computer literacy
- Basic math
- Mid-level
2d
Customer Support Specialists, AI Response Evaluation
mpathic —Seattle, WA
- $30 - $40 an hour
- Part-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
4d
Customer Support Representative I
Patriot Software —Oklahoma City, OK
- $20 an hour
- Extended hours
- Remote
- No experience needed
- High school diploma or GED
- US work authorization
Quick Apply
Customer Support Agent (Night Shift)
GAN —Las Vegas, NV
- $20 an hour
- Night shift
- Remote
- English
- No travel
- Communication skills
- Paid parental leave
- Paid holidays
10d
Patient Support Specialist (Remote)
CareTalk Health —Remote
- $17 an hour
- Multiple hires
- Remote
- Spanish
- Medical office experience
- HIPAA
Quick Apply
4d
Customer Service Escalation Phone Rep (Part Time)
U-Haul —Remote
- $16 - $19 an hour
- Part-time
- Remote
- Computer literacy
- Data entry
- Typing
Estimates Coordinator
Restoration Insurance Billing, LLC —Remote
- $18 - $20 an hour
- No weekends
- High school diploma or GED
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Customer Experience Agent
Whatnot —Phoenix, AZ
- $24.04 - $28.85 an hour
- Weekends as needed
- Remote
- Bachelor's degree
- Continuous improvement
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
Client Services Representative
VerifiedFirst —Remote
- $15 - $16 an hour
- Full-time
- Remote
- Background check
- Google Workspace
- High school diploma or GED
- Paid holidays
- Paid time off
14d
Customer Service Agent
AnswerPro —Remote
- From $15 an hour
- Full-time
- Remote
- Entry level
- Dental insurance
- Paid time off
Quick Apply
Remote Non-Credentialed Veterinary Support Staff
Safetycall International —Remote
- $19 - $20 an hour
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Communication skills
- Paid training
- Continuing education credits
Customer Success Representative
Moultrie —Remote
- $19 an hour
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Phone etiquette
Quick Apply
4d
Customer Success Specialist
Linden Lab —Atlanta, GA
- $19.47 - $26.44 an hour
- Weekends as needed
- Remote
- Mid-level
- Ability to sit for extended periods
- Typing
- Health insurance
- Dental insurance
Quick Apply
1d
Contact Center Advisor
Community Choice Credit Union —Warren, MI
- $19.95 an hour
- Part-time
- Remote
- High school diploma or GED
- Financial services
- 1 year
Quick Apply
7d
Customer Solutions Representative
D2G Group LLC —Fall River, MA
- $18 - $25 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
7d
Customer Support Representative
Wealthbox —Remote
- Email
- Remote
- Mid-level
- No travel
- Communication skills
- Health insurance
- 401(k)
Support Specialist
SimplePractice —Los Angeles, CA
- $46,000 - $48,000 a year
- Overtime
- Remote
- Google Workspace
- Bachelor's degree
- Computer skills
- Paid parental leave
- Paid holidays
Customer Support Specialist
Propelus —Remote
- $18 - $22 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Health savings account
- Health insurance
9d
Customer Support Analyst - Gujarati
Mews —Remote
- $64,500 - $66,000 a year
- Remote
- English
- Mid-level
- 1 year
- Paid parental leave
- Paid holidays

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Member Support Associate

Lively -
Remote

Quick Apply

Job Details

$22 - $28 an hour
10 days ago

Benefits

Stock options
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Vision insurance

Qualifications

Customer communication

Full Job Description

About Lively

Lively set out to raise the bar on benefit solutions, because we believe no one should have to sacrifice personal wellness for financial wellness. While traditional benefits focus more on transactions and less on the humans using them, Lively harnesses user-centric design and innovative technology to deliver an effortless experience for employers and account holders alike. Our modern HSA is consistently top-rated, and we have since expanded our offerings to provide a full suite of other benefits and services for companies, consumers, and financial institutions.

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come join us and help make getting the value out of your benefits as simple as it should be.

Lively is looking for a Member Support Associate to join our team! (Spanish a bonus but not required)

About Lively

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come join us and help make getting the value out of your benefits as simple as it should be.

About the Role

Does helping others energize you? We're looking for curious and excited Member Support Associates to join our team! We love leaving our customers happy with the support they receive when they contact us. Top notch customer service over the phone, through email, and chat is our priority, and we need high-performing and exceptional people like you on our team!

It's okay if you don't have rockstar knowledge about healthcare or finance, we can teach you everything you need to know, but you'll definitely get bonus points if you do! In this role, you'll be on the front lines speaking with new or returning customers, answering their questions or concerns so they can get back to living their healthiest life. There's rarely a one-size-fits-all solution, so you'll have to break out your creativity, and curiosity, while leveraging your innate empathy, to leave each customer feeling positive and satisfied after every interaction.

This position is fully remote, but you must be based within the United States. We are unable to work with candidates from the states of California and Alaska for this role.

Responsibilities

Able to work an 8 hour shift from 10:30-7pm MT, Monday - Friday.
Wired (not wi-fi) access to a DSL/Cable internet connection with sufficient speed and stability to minimize connectivity issues.
Customer Service — Help Lively end-users via phone, email, and chat during business hours.
Timely & Accurate Support — Leave each customer happy with accurate and timely information.
Problem Solving — Simplify and solve complex tasks related to all Lively products.
Reporting & Data — Generate bug reports for reproducible product issues, and create and resolve task incidents in Jira for data reconciliation needs.

Skills & Experience

Adaptable — Our busy Open Enrollment and tax season (each year from November through April) challenges us to be flexible and adaptable in order to continue to provide excellent support despite high customer volume.
Detail-oriented — You have exceptional attention to detail and can work on various tasks or use diverse systems simultaneously.
Communicator — You bring strong written, verbal, and listening skills, enabling you to understand complex issues, communicate their solutions and deliver an amazing customer experience.
Passionate — We need team members who bring their enthusiasm and empathy to each interaction in order to make a meaningful difference in our customers' lives. You are more than just committed to helping our customers find the answers they need, you want to go above and beyond.
Cool as a Cucumber — You also know how to stay cool, calm, and collected, even when situations get heated.
Team-player — You have a good sense of humor and a down-to-earth personality. We work hard, have fun, and treat people with respect here.
Bachelor's degree from an accredited college or university is preferred, but not required.
If you are proficient in both English and Spanish that is a big plus!

We encourage you to apply if you do not meet all of the qualifications but feel you would be a good fit for the position.

Applicants must be currently authorized to work in the United States on a full-time basis

We encourage you to apply even if you do not meet all of the qualifications, but feel you would be a good fit for the position.

Benefits & Perks

We offer competitive salaries, stock options, medical, dental, vision, life and disability coverage. An HSA with employer contribution, FSA, paid parental leave, medical travel benefits, a 401k plan, flexible vacation policy, lifestyle spending accounts, and more!

At Lively, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds to apply. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Come join us in our mission to help people optimize their healthcare spending, maximize their savings, and better their livelihood!

Lively Inc. participates in the E-Verify program. Learn more about E-Verify here:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

#LI-Remote

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Refine Your Search

chat support no phones jobs in remote

Member Support Associate

Customer Support Specialist, Shopbop

Customer Support Specialists, AI Response Evaluation

Customer Support Representative I

Customer Support Agent (Night Shift)

Patient Support Specialist (Remote)

Customer Service Escalation Phone Rep (Part Time)

Estimates Coordinator

Customer Experience Agent

Client Services Representative

Customer Service Agent

Remote Non-Credentialed Veterinary Support Staff

Customer Success Representative

Customer Success Specialist

Contact Center Advisor

Customer Solutions Representative

Customer Support Representative

Support Specialist

Customer Support Specialist

Customer Support Analyst - Gujarati

I want to receive the latest job alert for chat support no phones in remote

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