JOB SUMMARY
Under limited supervision, the Security Officer provides security and protection of work site(s), personnel and assets at the assigned job site. Enforces safety and security measures, performs regular vehicular and foot patrols of assigned premises, performs access control duties, and responds to incidents based on established operational procedures.
The general responsibilities of the position include those listed below, but the company may identify other duties of the position. These responsibilities may differ depending on business necessities and client requirements.
Work Schedule: Rotational - 1 week on/1 week off
REQUIRED QUALIFICATIONS
- Minimum 18 years of age
- High school diploma or equivalent
- Military, law enforcement, or security experience preferred, but not required
- Valid driver’s license.
- State Unarmed Security Officer License (or ability to obtain)
- Able to proficiently speak, read, understand and write English
- Strong communication and customer service skills
- As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical.
SKILLS/APTITUDES
- Maturity of judgement and behavior
- Ability to present self in a highly professional manner with the understanding that honesty, integrity and ethics are essential.
- Ability to communicate respectfully with all visitors, coworkers, vendors, supervisors, managers, customers and client representatives.
- Ability to provide clear directions and respond accordingly.
- Must have basic phone and computer skills (email, texting, two-way radio, etc.)
- Ability to work well under pressure.
- Ability to work well alone and within a team.
ESSENTIAL FUNCTIONS
- Understand and successfully execute post orders including enforcement of client and company policies, rules and regulations.
- Provide security related customer service and emergency response activities as required.
- Guard property against damage, fire, theft, and illegal or unauthorized entry.
- Display courteous, respectful and professional interactions with the public and customers.
- Conduct regular and random patrols (by foot or vehicle) of buildings and grounds, examining doors, windows, and gates to ensure that they are properly secured.
- Monitor the opening and closing of garage perimeter entry/exit gates.
- Conduct vehicle security checks in accordance with established procedures.
- Perform searches of people, vehicles, buildings, and other assigned areas.
- Control site ingress and egress: check identification, authorize admittance, and verify company property removal.
- Process visitors and produce access badges per established procedures.
- Open and close perimeter gates. Follow established schedules for the site.
- Monitor and respond to gate/post telephone activity. Direct requests to appropriate source.
- May be asked to perform rescue functions at accidents, emergencies and disasters.
- Respond to incidents and critical situations in a calm, problem-solving manner.
- Effectively and coherently communicate over radio channels while initiating and responding to radio communications.
- Interview people to detect infringements and to investigate disturbances, complaints, thefts, vandalism and accidents or incidents. Report irregularities to management.
- Write Daily Activity Reports (and Incident Reports, if applicable) of events/services performed.
- May assist management and law enforcement officials in emergency situations, apprehending unauthorized persons found on the property, etc.
- Maintain high standards for work areas and appearance.
- Must comply with established dress code/uniform requirements.
- Report all accidents and injuries in a timely manner.
- Ability to work in a constant state of alertness.
- Maintain confidentiality and appropriate professionalism.
- Participate in regular safety meetings, safety training and hazard assessments.
- Perform all work in accordance with established safety and operational procedures.
- Officers may also be requested to take on receptionist duties, as well as access and asset control in areas such as Loading Docks.
- Maintain regular and punctual attendance.
- Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
- Attend company/job required training programs (classroom and virtual).
- May step up into the Lead/Shift Supervisor role as requested.
- May perform other duties and responsibilities as assigned.
CORE COMPETENCIES
- Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
- Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
- Safety and Security: Promotes a safe work environment for co-workers and customers
- Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
- Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
JOB SPECIFIC COMPETENCIES
- Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments and tasks:
- Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information
- Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
- Independence: Works with little or no supervision
- Problem Solving: Anticipates and identifies problems, distinguishes between symptoms/ causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.
BENEFITS
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short-term disability insurance. Full-time regular employees are provided access to our employee assistance program.
WORKING ENVIRONMENT
The majority of the work is performed in and around a corporate office building with a wide variety of people in differing functions, personalities and abilities. The employee will be required to work in a confined workspace such as a security guard post or patrol vehicle for extended periods of time. Exposure to work assignments consisting of 12-hour days; ability to work day or night shifts as required.
PHYSICAL DEMANDS
The employee’s work requires routine walking, sitting, standing, bending, pushing and/or pulling, and carrying items up to 50 lbs. Candidates will be required to successfully complete a post-offer pre-employment physical.
EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer.
We are committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for qualified applicants and employees with disabilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
