Top 27 Grainger Jobs in Gurnee, Il

Customer Experience Representative - Lake Forest
W.W. Grainger —Lake Forest, IL
- From $19.25 an hour
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Paid parental leave
Sr Sales Admin Assistant
W.W. Grainger —Lake Forest, IL
- $23.08 - $34.62 an hour
- Remote
- Microsoft Excel
- Writing skills
- Mid-level
- Paid parental leave
- Dental insurance
Executive Assistant
W.W. Grainger —Lake Forest, IL
- $29.72 - $49.48 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Payroll Specialist
W.W. Grainger —Lake Forest, IL
- $26.64 - $40.00 an hour
- Hybrid work
- Customer service
- Bachelor of Science
- Mid-level
- Paid parental leave
- Dental insurance
6d
Sales Coordinator
W.W. Grainger —Lake Forest, IL
- $21.10 - $26.35 an hour
- Hybrid work
- Microsoft Outlook
- High school diploma or GED
- Continuous improvement
- Health insurance
- Dental insurance
Sr Admin Assistant
W.W. Grainger —Lake Forest, IL
- $23.08 - $34.62 an hour
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Senior Manager, Administrative Services
W.W. Grainger —Lake Forest, IL
- $112,900 - $188,100 a year
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Paid parental leave
- Dental insurance
Technical Product Suppt Specialist-Fluid Power
W.W. Grainger —Lake Forest, IL
- $24.67 - $37.02 an hour
- Remote
- 7 years
- Military
- Mid-level
- Paid parental leave
- Dental insurance
Finance Executive Coordinator
W.W. Grainger —Lake Forest, IL
- $61,800 - $102,900 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Dental insurance
Senior Reporting Analyst
W.W. Grainger —Lake Forest, IL
- $87,200 - $145,300 a year
- Hybrid work
- Office
- 3 years
- SQL
- Paid parental leave
- Dental insurance
7d
Solutions Engineer (Robotic Process Automation RPA)
W.W. Grainger —Lake Forest, IL
- $73,400 - $122,300 a year
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Dental insurance
14d
Senior Analyst, Optimization Engineering
W.W. Grainger —Lake Forest, IL
- $78,200 - $130,400 a year
- Hybrid work
- Up to 50% travel
- Mid-level
- Office
- Paid parental leave
- Dental insurance
Software Engineer IV
W.W. Grainger —Lake Forest, IL
- $124,200 - $207,000 a year
- Remote
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Dental insurance
Senior Business Systems Engineer - SuccessFactors BTP CPI
W.W. Grainger —Lake Forest, IL
- $88,000 - $146,600 a year
- Remote
- Research
- 3 years
- Bachelor's degree
- Paid parental leave
- Dental insurance
2d
Senior Manager, Corporate Real Estate Development
W.W. Grainger —Lake Forest, IL
- $113,900 - $189,900 a year
- Hybrid work
- Construction site
- Office
- Travel
- Paid parental leave
- Dental insurance
Data Engineer II
W.W. Grainger —Lake Forest, IL
- $95,000 - $158,400 a year
- Hybrid work
- DevOps
- Mid-level
- 3 years
- Paid parental leave
- Dental insurance
Mgr Business Systems
W.W. Grainger —Lake Forest, IL
- $112,900 - $188,100 a year
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid parental leave
- Dental insurance
Lead AWS Infrastructure Software Engineer IV
W.W. Grainger —Lake Forest, IL
- $134,100 - $223,500 a year
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Dental insurance
Senior Manager, Export & Sanctions Compliance
W.W. Grainger —Lake Forest, IL
- $123,000 - $205,100 a year
- Hybrid work
- Office
- Finance
- Bachelor's degree
- Paid parental leave
- Dental insurance
2d
Software Engineer III
W.W. Grainger —Lake Forest, IL
- $104,500 - $174,200 a year
- Hybrid work
- Azure
- System design
- 3 years
- Paid parental leave
- Dental insurance

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Customer Experience Representative - Lake Forest

W.W. Grainger -
Lake Forest, IL

Apply Now

Job Details

Full-time
From $19.25 an hour

Benefits

Paid training
Paid parental leave
Dental insurance
Tuition reimbursement
Paid time off
Work from home
Vision insurance
Employee discount
Benefits from day one
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Microsoft Teams
Technical Proficiency

Full Job Description

Date: Jun 9, 2026

Location: LAKE FOREST, IL, US, 60045-5202

#job-location.job-location-inline { display: inline; }

Company: Grainger Businesses

Work Location Type: Hybrid

Req Number 331543

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Compensation

This is an hourly role starting at $19.25/hr

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Customer Service Representative – Lake Forest, IL

We’re hiring full-time, inbound Customer Service Representatives! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting July 20, 2026. Work location for this position is 100 Grainger Parkway, Lake Forest, IL 60045.

Schedule, Training & Work Environment:
Enjoy your weekends off!
We’re currently hiring for the 8:30 a.m. – 5:00 p.m. shift, Monday through Friday.

Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm at 100 Grainger Parkway, Lake Forest, IL 60045. During training, you will:

Learn to navigate our systems, software programs, and internal processes

Build the core service skills you need, including:
Critical thinking
Effective communication
Confident decision-making
Technical agility

After the successful completion of training, eligible team members can transition to a flexible hybrid work model:

✔ 3 days onsite / 2 days remote
✔ Earn in opportunity to become voluntarily remote based on performance after 6 months
✔ Eligible to bid for alternate shifts after 6 months

✔ You also have the option of working in the office up to 5 days a week

Grainger will provide all equipment needed to work from home.

Grow with Grainger:
Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

Our Culture:
We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

You Will:
Handle a high volume of inbound calls—delivering quality customer service with professionalism, empathy, and efficiency
Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries
Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns
Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions
Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity
Maintain attention to detail while managing complex or time-sensitive customer issues
Communicate clearly via phone and written messages

You Have:
High School diploma or equivalent
Minimum 1 year of customer service experience or experience in a customer-facing role
A passion for delivering exceptional customer service and creating a positive experience for every customer
Ability to thrive in a fast-paced, dynamic environment
Ability to problem solve and make decisions with attention to detail
A continuous improvement mindset, open to coaching and receiving feedback
Proven ability to learn new technology and software quickly
Comfortable navigating multiple programs and screens simultaneously
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Experience with Customer Relationship Management (CRM) systems and SAP a plus (not required)

For hybrid/remote work:
A secure, quiet workspace
High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Apply Now

Refine Your Search

grainger jobs in gurnee, il

Customer Experience Representative - Lake Forest

Sr Sales Admin Assistant

Executive Assistant

Payroll Specialist

Sales Coordinator

Sr Admin Assistant

Senior Manager, Administrative Services

Technical Product Suppt Specialist-Fluid Power

Finance Executive Coordinator

Senior Reporting Analyst

Solutions Engineer (Robotic Process Automation RPA)

Senior Analyst, Optimization Engineering

Software Engineer IV

Senior Business Systems Engineer - SuccessFactors BTP CPI

Senior Manager, Corporate Real Estate Development

Data Engineer II

Mgr Business Systems

Lead AWS Infrastructure Software Engineer IV

Senior Manager, Export & Sanctions Compliance

Software Engineer III

I want to receive the latest job alert for grainger in gurnee, il

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