Top 1480 Member experience specialist Jobs in Detroit, Mi

Member Experience Lead
VASA Fitness —Dearborn, MI
- $18.70 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Recovery Support Specialist (Part-time)
Pope Francis Center —Detroit, MI
- $22 - $25 an hour
- Part-time
- Addiction Medicine
- Residential
- Driver's License
- Paid time off
- Parental leave
Quick Apply
Senior PIP Med/Pay Claims Associate
National General —Detroit, MI
- $70,100 - $124,500 a year
- Online Application
- Remote
- Team management
- Mentoring
- US work authorization
- Work from home
8h
Supported Employment Specialist (Pay Rate $20.78)
Central City Health —Detroit, MI
- $20.78 an hour
- Full-time
- Background check
- CPR Certification
- Experience working with individuals with disabilities
- Paid holidays
- Disability insurance
Quick Apply
Pro Sales Associate - Detroit
Behr Paint Company —Detroit, MI
- $20.70 - $32.45 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- High school diploma or GED
- Profit sharing
- Health insurance
2d
Team Member Trainer
Target —Detroit, MI
- From $23.20 an hour
- Full-time
- Basic math
- Mid-level
- Forklift
- Paid holidays
- Disability insurance
Youth Specialist
Christ Child House —Detroit, MI
- $19.98 - $20.00 an hour
- Part-time
- Writing skills
- Residential
- High school diploma or GED
Quick Apply
Specialist: Seasonal, Part-time
Apple —Detroit, MI
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Juvenile Services Specialist
Third Judicial Circuit of Michigan —Detroit, MI
- $56,308 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
New File Specialist
Mike Morse Service Organization LLC —Southfield, MI
- High school diploma or GED
- Associate's degree
- Communication skills
9h
Cash Operations Specialist I
Federal Reserve Bank of Chicago —Detroit, MI
- $51,600 - $61,100 a year
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Children
- Health insurance
- Dental insurance
8h
Authorizations Specialist
Radx —Warren, MI
- Full-time
- Bilingual
- Medical office experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist PT
The Children's Center of Wayne County, Inc. —Detroit, MI
- $15.72 - $18.87 an hour
- Part-time
- Psychiatry
- Office
- High school diploma or GED
- 403(b) matching
- Paid sick time
7h
Access Specialist
DMC Children's Hospital of Michigan —Detroit, MI
- Part-time
- High school diploma or GED
- Children
- Pediatrics
- Health savings account
- Health insurance
Medical Receptionist / Medical Assistant
Mid Staff Solutions LLC —Dearborn, MI
- From $19 an hour
- Part-time
- Background check
- Private practice
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
3d
Guest Services Specialist
Detroit Charter Company —Detroit, MI
- $15 - $20 an hour
- Temporary
- Merchandising
- Cash register
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
9d
(USA) Member Specialist
Sam's Club —Southfield, MI
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
14d
Certified Occupational Therapy Assistant
The Specialists —Wayne, MI
- From $50 an hour
- Part-time
- Bilingual
- Clinic experience
- Clinic
- Paid training
Quick Apply
Physical Therapist
HealthQuest Physical Therapy —Pontiac, MI
- $75,000 - $90,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Master's degree
- Profit sharing
- Health savings account
Orthodontist - Detroit MI
Campbell Dental —Detroit, MI
- $1,500 - $1,650 a day
- Part-time
- Dental office
- Doctoral degree
- Mid-level
Quick Apply
2d

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Member Experience Lead

VASA Fitness -
Dearborn, MI

Quick Apply

Job Details

Full-time
$18.70 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Referral program

Qualifications

Nutrition
Performance reviews
Guest relations
Interpersonal skills
Operational management
Employee relationship building
Shift management
High school diploma or GED
Fitness sales
Team development
Client services experience
Recruiting
Leading team collaboration initiatives
Fitness customer service
Delegation
Data-driven decision making
General management

Full Job Description

POSITION DESCRIPTION

POSITION TITLE: Member Experience Lead (MEL)

REPORTS TO: General Manager

DIRECT REPORTS: Member Experience Specialists

FLSA: Hourly, Non-Exempt

COMPENSATION: $18.70 per hour + Commission and Bonus Opportunities!

JOIN OUR TEAM

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive-embodied by members and team members alike-VASA is a place where lives are changed because of authentic connections made within our supportive community.

Our people BELIEVE in our brand, are HARD WORKING, have HIGH STANDARDS, and GIVE ENERGY to others.

BENEFITS

40 Hours Per Week Employees: Paid Time Off, Paid Holidays, Paid Parental Leave, Medical Benefits, 401k Options, and 2 Free Complimentary Gym Memberships- One for yourself and one to give away!

Come join VASA Fitness and join a passionate, fun, and united team!

We are proud to be a 'Great Place to Work' certified company!

PURPOSE

The Member Experience Lead (MEL) is engaging, positive, diligent, organized, and knows how to drive their club towards results. The ideal candidate has a take-charge personality and a reputation for getting things done. The MEL is responsible for supporting the General Manager and continually developing a high-performing team within the club. The MEL leads by example and coaches their Member Experience Specialists (MES) on how to provide a world-class experience for VASA members.

EXECUTION DELIVERABLES

Ensure all MES create and maintain our "UPLIFT" culture in the club
Implements the welcoming, non-intimidating VASA experience through our guest-to-member journey and creates an exceptional brand experience for guests and members
Responsible for recruiting, hiring, and training all MES team members
Lead by example and ensure our UPLIFTing culture and values are the foundation for every communication and interaction
Promote REVIVE sales, our in-club snack, drink, gear, and apparel shop
Maintain the club so equipment is functioning, the facilities are clean, and staff are friendly and helpful

MANAGEMENT RESPONSIBILITES

Support the General Manager (GM) by forecasting upcoming staffing needs
Have frequent conversations with MES team members to understand changing work
Work with the GM to schedule and conduct interviews and ensure the right candidates are hired for open positions
Schedule and facilitate training for new MES team members
Collaborate with the GM to create a welcoming environment for interview candidates and new hires
Constantly evaluate team member-to-member interactions
Provide in-the-moment coaching and feedback to recognize success and address opportunities for improvement
Delegate tasks to maximize efficiencies and create balanced workloads and validate completion
Teach and coach MES staff on VASA's non-intimidating approach on how to convert a guest to a member
Support GM in creating sales plans that are achieved by addressing and coaching successful behaviors and tactics

LEADERSHIP AND COACHING

Communicate, lead by example, and motivate your team to understand and develop passion for the brand, our values, and our approach
Proactively provide ideas and solutions to help move the business forward
Ability to prioritize tasks to achieve club goals during scheduled shifts and be able to adjust priorities as the business dictates
Delegate tasks and responsibilities to ensure work is completed and club goals are achieved
Build trust and strong relationships with all team members
Provide coaching in the moment that inspires commitment and positive change
Give input and feedback to GM in succession planning conversations

Requirements:REQUIRED QUALIFICATIONS

High School Diploma or GED required; Bachelor's degree preferred
3+ years customer service in a retail, restaurant or in-person based service industry
3+ years leading operational teams
Strong verbal and written communication skills
Build relationships by establishing trust quickly and positively influencing others
Personal interest in health, wellness, fitness, and nutrition
CPR Certified within the first 30 days of employement
Pass a background check

WORKING CONDITIONS

Primary work in a fitness facility and office setting. Temperature variations can occur. The environment includes some ambient noise such as talking and use of gym equipment and machinery

PHYSICAL AND MENTAL ACTIVITIES AND REQUIREMENTS

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Physical Strength: Non-Sedentary work, standing and walking most of the time. Must be able to lift, push, pull, and move a minimum of 50 pounds.
Reasoning Ability: Ability to deal with a variety of variables under limited standardization. Able to interpret various instructions and relay instructions to clients
Attendance is an essential duty of the position. Employees must work regularly scheduled shifts, during business hours to assist members and sell services in-person.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

VASA Fitness is an Equal Opportunity Employer

Location: 23000 Michigan Avenue, Dearborn, Michigan 48124

VASANCO

Compensation: $18.70 per hour + Commission and Bonus Opportunities! Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

member experience specialist jobs in detroit, mi

Member Experience Lead

Recovery Support Specialist (Part-time)

Senior PIP Med/Pay Claims Associate

Supported Employment Specialist (Pay Rate $20.78)

Pro Sales Associate - Detroit

Team Member Trainer

Youth Specialist

Specialist: Seasonal, Part-time

Juvenile Services Specialist

New File Specialist

Cash Operations Specialist I

Authorizations Specialist

Customer Service Specialist PT

Access Specialist

Medical Receptionist / Medical Assistant

Guest Services Specialist

(USA) Member Specialist

Certified Occupational Therapy Assistant

Physical Therapist

Orthodontist - Detroit MI

I want to receive the latest job alert for member experience specialist in detroit, mi

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