Top 3 Patient service representative chop Jobs in Philadelphia, Pa

Access Coordinator I - Division of Urology
Children’s Hospital of Philadelphia —Philadelphia, PA
- $24.87 - $31.09 an hour
- Full-time
- Hospital
- Mid-level
- 3 years
Quick Apply
Patient Financial Services Specialist - Pharmacy
Children’s Hospital of Philadelphia —Philadelphia, PA
- $30.25 - $38.55 an hour
- Overtime
- Writing skills
- Basic math
- Mid-level
Quick Apply
14h
Genetic Counseling Assistant - Center for Fetal Diagnosis and Treatment
Children’s Hospital of Philadelphia —Philadelphia, PA
- $22.61 - $28.26 an hour
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Patient Financial Services Specialist - Pharmacy
Children’s Hospital of Philadelphia —Philadelphia, PA
You’ll directly impact cash flow through A/R follow-up and collections while addressing high-volume pharmacy transactions and ensuring accurate reimbursement.
$30.25 - $38.55 an hour
Quick Apply
14h
OneSource Support Specialist (PST)
AstraZeneca —Wilmington, DE
You will be responsible for:• Providing exceptional initial onboarding experience and long term adherence support• Share materials on the disease, diagnosis,…
$82,000 - $124,000 a year
3d

I want to receive the latest job alert for patient service representative chop in philadelphia, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient service representative chop jobs near philadelphia, pa

Access Coordinator I - Division of Urology

Children’s Hospital of Philadelphia -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$24.87 - $31.09 an hour

Qualifications

Patient scheduling systems
Patient demographics
High school diploma or GED
Clinical data entry
Resource scheduling coordination
Hospital scheduling management
Epic
Managing patient records

Full Job Description

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview
This position serves as the single point of contact for patients and their families and must strive to meet the benchmark of "one call does it all." Responsibilities include: fielding phone calls and in person patient scheduling requests, monitoring and processing all online requests from patients/families, follow up appointments, second opinions, and tracking internal and external referral sources. Must be able to handle complex scheduling with multiple providers located at Philadelphia campus and/or community Specialty Care locations. Required to assist patient/family with obtaining all clinical information and records needed for initial visit and diagnostic work up prior to initial visit. Must be proficient in EPIC and enter accurate patient demographics, including verification of insurance coverages for patient. This position will also provide cross coverage for other access coordinators within department when needed.

What you will do

Answer referral calls from physicians and families, respond to orders and in person scheduling requests
Completes intake interview with family or referring physician to gather required information regarding patient demographics and insurances. Coordinates with all appropriate resources to schedule appointments, procedures, and coordination of complex care.
Inform referring physician and/or family about next steps and what is required for visit to CHOP
Coordinates appointment scheduling with access schedulers as needed based on department scheduling guidelines.
Demonstrates and delivers excellent customer service to all (providers, hospital staff, families, and patients).
Other tasks as required by Supervisor and/or Manager

Education Qualifications

High School Diploma / GED Required
Bachelor's Degree Preferred

Experience Qualifications

working in a healthcare environment, complex scheduling experience Required and
At least three (3) years scheduling experience Required
At least five (5) years related experience in a healthcare setting; Experience with database maintenance Preferred

Skills and Abilities

Individual must be organized, dependable, and able to make independent judgments
Excellent telephone and written communication skills
Proficiency in computer skills; preferred Epic knowledge
High level of interpersonal skills
Ability to diffuse high stress situations and conflict resolution
Requires high commitment to customer service
Excellent knowledge of insurance verification/ authorization processes.
Experience with complex scheduling

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
EEO / VEVRAA Federal Contractor | Tobacco Statement

SALARY RANGE:

$24.87 - $31.09 Hourly

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

Quick Apply

Refine Your Search

patient service representative chop jobs in philadelphia, pa

Access Coordinator I - Division of Urology

Patient Financial Services Specialist - Pharmacy

Genetic Counseling Assistant - Center for Fetal Diagnosis and Treatment

More jobs to discover

I want to receive the latest job alert for patient service representative chop in philadelphia, pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected