Top 32 Wipro technologies Jobs in California

Gen Ai
Wipro Limited —Cupertino, CA
- $100,000 - $110,000 a year
- Call employer
- 5 years
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Warehouse Technician
Wipro Limited —San Jose, CA
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- Windows
- Disability insurance
- Health insurance
Supply Chain Operations Manager
Wipro Limited —San Francisco, CA
- $100,000 - $185,000 a year
- Remote
- Customer service
- ERP systems
- Pass drug screening
- Disability insurance
- Health insurance
7d
Lead Firmware Engineer
Wipro Limited —Cupertino, CA
- $45,000 - $121,000 a year
- Pass drug screening
- Maintenance
- Mid-level
- Disability insurance
- Health insurance
12d
Physical Design Engineer (PD/PnR)
Wipro Limited —Mountain View, CA
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
GSI Alliance Manager
CrowdStrike —Sunnyvale, CA
- $105,000 - $163,000 a year
- Full-time
- Travel
- Organizational skills
- Senior level
- Paid holidays
- Health insurance
RTL Design Engineer
Wipro Limited —Mountain View, CA
- $100,000 - $180,000 a year
- Pass drug screening
- 8 years
- Senior level
- Disability insurance
- Health insurance
Snowflake Data Engineering
Wipro Limited —Ontario, CA
- 5 years
- Senior level
- Python
DFT Engineer
Wipro Limited —Mountain View, CA
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
TECHNICAL LEAD L1
Wipro Limited —Torrance, CA
- $60,000 - $148,500 a year
- 5 years
- Pass drug screening
- SharePoint
- Disability insurance
- Health insurance
4d
TECHNOLOGY ARCHITECT L1(CONTRACT)
Wipro Limited —Mountain View, CA
- $100,000 - $180,000 a year
- Contract
- Software troubleshooting
- Pass drug screening
- 8 years
- Disability insurance
- Health insurance
5d
L6 PDE (CONTRACT)
Wipro Limited —Santa Clara, CA
- $45,000 - $121,000 a year
- Evening shift
- Schematics
- Pass drug screening
- System design
- Disability insurance
- Health insurance
Power Design Engineer
Wipro Limited —Mountain View, CA
- $60,000 - $148,500 a year
- 5 years
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Client Partner, Tech & New Age (Bay Area)
Wipro Limited —San Jose, CA
- $80,000 - $173,800 a year
- Pass drug screening
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
TECHNOLOGY ARCHITECT L1
Wipro Limited —Torrance, CA
- $80,000 - $173,800 a year
- Pass drug screening
- SQL
- Mentoring
- Disability insurance
- Health insurance
AI LEAD L1(CONTRACT)
Wipro Limited —Woodland Hills, CA
- $60,000 - $148,500 a year
- Contract
- Computer Science
- 5 years
- Pass drug screening
- Disability insurance
- Health insurance
TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)
Wipro Limited —Irvine, CA
- $60,000 - $148,500 a year
- Contract
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
5d
TECHNOLOGY ARCHITECT L2
Wipro Limited —San Francisco, CA
- $120,000 - $220,000 a year
- Full-time
- Computer Science
- Pass drug screening
- Master's degree
- Disability insurance
- Health insurance
12d
Account Executive - Manufacturing and Automotive
Wipro Limited —Los Angeles, CA
- $200,000 - $280,000 a year
- Pass drug screening
- Organizational skills
- Senior level
- Disability insurance
- Health insurance
HiTech SAP Business Development Director
Wipro Limited —San Francisco, CA
- $200,000 - $280,000 a year
- Pass drug screening
- Presentation skills
- Senior level
- Disability insurance
- Health insurance

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Gen Ai

Wipro Limited -
Cupertino, CA

Apply Now

Job Details

$100,000 - $110,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off

Qualifications

Business analysis

Full Job Description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Gen Ai
City: Cupertino
State/Province: California
Posting Start Date: 5/11/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏
Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃ¢ÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃ¢ÂÂ and clientsÃ¢ÂÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏
Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Business analysis(Insights/Analytics) .

Experience: 5-8 Years .

The expected compensation for this role ranges from $100,000 to $110,000 per year.

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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Apply Now

Refine Your Search

wipro technologies jobs in california

Gen Ai

Warehouse Technician

Supply Chain Operations Manager

Lead Firmware Engineer

Physical Design Engineer (PD/PnR)

GSI Alliance Manager

RTL Design Engineer

Snowflake Data Engineering

DFT Engineer

TECHNICAL LEAD L1

TECHNOLOGY ARCHITECT L1(CONTRACT)

L6 PDE (CONTRACT)

Power Design Engineer

Client Partner, Tech & New Age (Bay Area)

TECHNOLOGY ARCHITECT L1

AI LEAD L1(CONTRACT)

TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)

TECHNOLOGY ARCHITECT L2

Account Executive - Manufacturing and Automotive

HiTech SAP Business Development Director

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