Service Desk Support Salaries in Massachusetts

Support and license administration of end user software including but not limited to Microsoft Office, Adobe, Lucid, Matlab, etc.

$77,000 - $102,000 a year

10 days ago

Valid driver's license and willingness to travel occasionally between company locations. A degree in any field is welcome. A solid basic technical foundation.

$55,000 - $70,000 a year

Support Management: Respond to and manage incoming support requests via phone, email, or ticketing system. At least 1-2 years of experience in service desk,…

$55,000 - $75,000 a year

Proven ability to provide telephone-based and in-person support for troubleshooting and resolving technical issues. Conduct one-on-one instruction.

$69,000 - $96,750 a year

Associate’s or bachelor’s degree in information technology, Computer Science, or a related field, or equivalent experience preferred, with at least three years…

$68,200 - $116,000 a year

3-5 years of experience in a customer support, technical support, or help desk role (SaaS experience strongly preferred). Unlimited time off to recharge.

$71,000 - $79,000 a year