It Support Salaries in Akron, OH

High school diploma or equivalent; a bachelor's degree in computer science or related field is preferred. Respond promptly and professionally to support tickets…

$41,600 - $65,000 a year

Deliver exceptional customer service and technical support via inbound phone calls, tickets, and remote sessions. Windows and macOS operating systems.

$21 - $24 an hour

Receive, disposition, and enter help desk requests (phone, email, ticket system, in person) into a ticket system. Familiarity with Windows 11 operating system.

Understanding simple math, technical reports, technical instructions, simple memos, and business letters is required. High School Diploma or GED required.

14 days ago

Answer incoming calls from clients and starting basic evaluations. Ability to work with Antivirus tools, and virus removal tools.

$43,900 - $46,000 a year

Ability to gauge the user's technical ability and communicate in appropriate technical or non-technical language. Support point of sale (POS) systems.