Helpdesk Specialist Salaries in Alexandria, VA

Activities may include, but are not limited to software repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s…

$70,000 - $95,000 a year

Respond to telephone calls, email, and personal requests for technical support. Required Education: AA degree (or equivalent) with 0 to 2 years’ experience in…

Responds to telephone calls, emails, and personnel requests for technical support. Identifies, researches, and resolves technical problems.

$30 an hour

Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and…

$55,000 - $67,000 a year

4 days ago

Respond to user inquiries via calls, emails, and tickets, assisting with account setup, system navigation, and basic troubleshooting. Junior Level (0–3 years).

$70,000 - $90,000 a year

Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk.

$45,000 - $52,000 a year