Technical Support Engineer Salaries in Massachusetts

A recent graduate, or someone with ~1-2 years of experience in an analytical or technical role (e.g., analyst, entry-level data scientist, or engineer) who is…

$95,000 - $105,000 a year

Understanding of fundamental computer science concepts including data structures, algorithms, and system design basics.

$105,000 - $145,000 a year

This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools.

$100,000 - $115,000 a year

Clear, empathetic communication skills, written and verbal, tailored to both technical and non-technical audiences.

$65,000 - $85,000 a year

As a Technical Support Engineer, you will independently own cases through the full support lifecycle — from initial inquiry through triage, reproduction,…

$125,000 - $145,000 a year

Associate's or Bachelor's degree in Computer Science, IT, or a related field with 2+ years of experience in an IT support or service desk role.

$90,000 - $125,000 a year