Helpdesk Specialist Salaries in Virginia

Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk.

$45,000 - $52,000 a year

Activities may include, but are not limited to software repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s…

$70,000 - $95,000 a year

Respond to telephone calls, email, and personal requests for technical support. Required Education: AA degree (or equivalent) with 0 to 2 years’ experience in…

Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and…

$55,000 - $67,000 a year

22 hours ago

Responds to telephone calls, emails, and personnel requests for technical support. Identifies, researches, and resolves technical problems.

$30 an hour

This role supports both end users and field technicians, ensuring that security systems remain reliable, functional, and properly maintained.

$75,520 - $94,400 a year