Helpdesk Specialist Salaries in Annapolis, MD

Provide technical support to clients by answering phone calls, emails, or chats in a timely and friendly manner. Identify and troubleshoot technical issues.

$30 - $33 an hour

This role serves as the frontline resource for all incoming technical support requests; ensuring employees receive timely, professional, and effective…

$20.40 - $31.04 an hour

2 days ago

Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries…

$34.74 - $47.00 an hour

3 days ago

Create bridge calls for interrupted services, escalating as needed. 0-3 or more years of customer service or in a related field. Help desk: 3 years (Preferred).

$40,000 - $48,000 a year

2 days ago

Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required.

$55,000 - $70,000 a year

O Log, track, document and resolve incoming requests using the help desk software solution. O A Tier 1 task is usually one that could be completed or solved by…

$22 - $28 an hour