Technical Support Occupations Salaries in Arkansas

The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis…

$55,000 - $70,000 a year

Participate in all customer calls to gain comprehensive understanding of client needs and business operations.

Must have excellent communication skills and be able to translate technical knowledge into measurable results. Walk customers through problem solving process.

Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field and 2 years’ experience in technology, system management and…

$70,000 - $130,000 a year

AI Proficiency: Experience using generative AI tools (like Gemini, ChatGPT, or internal AI features) to streamline documentation, troubleshoot technical issues,…

Respond to inbound customer calls, emails, and support requests, creating and documenting service tickets for issues requiring engineering or sales involvement.

9 days ago