Itsm Analyst Salaries in Virginia

Minimum 1 year of experience providing IT help desk, service desk, or technical customer support. Participate in major incident bridge calls and communicate…

Produce and support required contract deliverables, reports, and metrics, including asset compliance, license usage, and CMDB accuracy reporting.

$50,000 - $70,000 a year

Associate's or Bachelor's degree in IT, Computer Science, or related field. Ability to maintain technical documentation and records accurately.

$40,000 - $65,000 a year

Deliver excellent customer service, communicating technical information clearly to non-technical users. 1-3 years of experience in IT support, help desk, or a…

$60,000 - $75,000 a year

Perform root cause analysis on recurring issues and develop clear recommendations for corrective and preventive actions. Medical, Dental and Vision Coverage.

$80,000 - $90,000 a year

Prioritize rapid triage and escalation for high-impact incidents affecting enterprise connectivity, identity/authentication, and critical business services.