Technical Support Manager Salaries in Austin, TX

5+ years of experience in technical support, technical services, customer-facing engineering, or a similar function in enterprise software, SaaS, or cloud…

$133,000 - $261,000 a year

Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.

$31.25 - $32.81 an hour

Experience with influencing internal and partner organizations working with engineering, field operations, shared services, customer service, sales support in…

$136,000 - $198,000 a year

You will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to:

Own and assume ultimate responsibility over your named customer's technical needs and inquiries around platform integration, performance, and troubleshooting as…

$85,000 - $125,000 a year

Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules.

$180,000 - $200,000 a year