Technical Support Analyst Salaries in Baltimore, MD

Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users.

$55,000 - $85,000 a year

Respond to technical and/or user problems utilizing technical knowledge to troubleshoot and resolve issues. Information Systems, Computer Science, or related…

$28.50 - $30.00 an hour

4 days ago

2+ years of experience in help desk, technical support, or customer service roles. Associate’s degree in a related field or equivalent experience.

Responsibility includes IT Service Desk inbound calls, ticket processing, routing and escalating non-first level resolvable customer inquiries, service requests…

$54,214.40 - $84,032.31 a year

10 days ago

Incumbent supports the analysis, design, building, testing and implementation of information systems and associated change processes.

$30.27 - $45.73 an hour

Resolves problems or contacts more senior technical support as necessary. Provides technical and helpline support for computers and associated networks.

$61,000 - $91,000 a year

10 days ago