Call Center Representative Salaries in Michigan

The Contact Center Research Representative (CCRR) is responsible for delivering superior customer service through timely responses to incoming calls and emails.

From $19.19 an hour

Answer inbound calls from customers and prospects. Initiate outbound calls to previous customers and new prospects. This role focuses on developing and.

$17 - $19 an hour

Schedule design consultations and help keep the sales pipeline moving. Follow up on leads and guide potential customers through the next step in our process.

$50,000 - $70,000 a year

Creates, dispatches and processes work orders to field personnel while ensuring all appropriate documentation and data entry is completed in a timely manner;…

Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution.

Conduct outbound customer outreach, including thank-you calls, customer follow-up calls, retention activities, and customer satisfaction initiatives.