Technical Support Occupations Salaries in Boston, MA

Communicate with customers through phone calls and e-mails. Act as a deployment specialist: plan and execute software and hardware updates, migration and remote…

Bachelor's Degree, certification in a related field or 2 years experience working in a technical support, help desk, or SAAS operation environment.

$55,000 - $65,000 a year

Communicate technical issues and solutions to the engineering, QA, sales, and support teams as well as to the customer base.

A valid driver's license. Bachelor's Degree in related field desired. Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote…

7 days ago

Follow up with customers to ensure their technical issues are resolved. Update our internal databases with information about technical issues and useful…

Bachelor’s degree in a technical or audio-related field, or equivalent experience. Strong interpersonal and verbal skills with an ability to explain issues and…