Technical Support Representative Salaries in Boston, MA

3-5 years of experience in a customer support, technical support, or help desk role (SaaS experience strongly preferred). Unlimited time off to recharge.

$71,000 - $79,000 a year

Supporting contract performance guarantees by performing other duties as deemed necessary; answering inbound calls, assisting with outbound campaigns.

$25 an hour

14 days ago

Minimum of 1 year of related experience with Bachelor’s Degree or in pursuit of Bachelor’s Degree from accredited degree program in Information Services,…

$69,000 - $77,000 a year

14 days ago

Make outbound calls, resolve customer issues within policy, and visit customers as needed. Provide technical support, promote product offerings, and identify…

$66,056.66 - $96,039.99 a year

This role provides front-line technical support to teachers, school leaders, and general users, ensuring timely and effective resolution of issues.

Up to $99,883 a year

5 days ago

Provide first call resolution whenever possible and escalate calls/cases to technical or sales support as necessary. Time management and multi-tasking.

$53,000 a year