Senior Technical Support Salaries in Brea, CA

Comprehensive Technical Support: Provide advanced troubleshooting and problem resolution across all support inquiries, incorporating duties typical of Support…

$72,000 - $90,000 a year

Provide on-site, remote, and telephone support across OCTA operations; train users on effective use of desktop and mobile tools.

$42.06 - $57.87 an hour

6+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms).

$130,000 - $195,000 a year

Respond to all Help Desk calls escalated from Help Desk Technicians Further education by attending related classes and seminars as instructed.

$34.47 - $47.50 an hour

Serve as the technical owner for complex escalations, driving root‑cause analysis through replication, packet-level inspection, and coordination with R&D to…

$108,000 - $132,000 a year

Support field productivity by explaining technical issues in clear, non-technical language and ensuring users understand the next steps.

$70,000 - $99,000 a year