Customer Service Manager Salaries in Bronx, NY

Identifies, triages, and escalates priority calls and messages; redirects and transfers calls to the appropriate person or department.

$32.03 - $35.22 an hour

5 days ago

Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.

$57,000 - $133,000 a year

Monitor service calls to observe employee professionalism, technical accuracy and conformity to company policies while tracking trends.

$28.46 an hour

13 days ago

Intermediate technical acumen, and ability to grasp technical concepts quickly. Design and implement operational infrastructure to support team operations, in…

$115,000 - $140,000 a year

Identify and evaluate state-of-the-art technologies: defining user requirements: productivity, quality, and member-service standards; contributing information…

$104,500 - $130,600 a year

9 days ago

Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred,…

$62,000 - $66,938 a year