Service Desk Analyst Salaries in Burlington, MA

Support and license administration of end user software including but not limited to Microsoft Office, Adobe, Lucid, Matlab, etc.

$77,000 - $102,000 a year

8 days ago

Proven ability to provide telephone-based and in-person support for troubleshooting and resolving technical issues. Conduct one-on-one instruction.

$69,000 - $96,750 a year

Superior telephone and email etiquette skills in answering and initiating phone calls; exceptional interpersonal skills. Works with minimal direct supervision.

$85,000 - $100,000 a year

2 days ago

Act as Tier 2/3 escalation for complex technical issues. Recommend improvements to tools and workflows. Set up and support conference room AV systems (e.g.,…

Identify, investigate, and resolve a range of technical issues affecting business systems by exceeding target SLAs (Service Level Agreements).

$52,000 - $66,000 a year

Valid driver's license and willingness to travel occasionally between company locations. You are eager to use tools like Microsoft Copilot to work smarter and…

$55,000 - $70,000 a year