Helpdesk Support Salaries in New Jersey

Provide first-level technical support for employees via ticketing system, phone, email, and in-person requests.

$50,000 - $60,000 a year

6 days ago

IT Support metrics include, but are not limited to, SLA compliance, calls answered, support tasks completed, projects completed, and certifications attained (…

$26.50 - $34.00 an hour

Field incoming requests to the Help Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.

Valid driver’s license in the state of residence plus three‑year driving history and a driving record in good standing for traveling between sites.

$32 an hour

13 days ago

Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users.

Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls.

$65,000 - $75,000 a year