Technical Support Occupations Salaries in Pennsylvania

Interacting with users, troubleshooting issues, brief training of users, teamwork with a local desktop tech for 12-18 months.

An Associate’s Degree in Information Technology, Computer Science, or a related field is preferred. Excellent communication and listening skills to provide…

$21.22 - $25.71 an hour

Provide end user support via remote assistance, in person and telephone. Document incoming helpdesk requests using internal ticketing system.

12 days ago

Proficient handling of internet and telephone troubleshooting inquiries. Resolve customer inquiries over the telephone. Accept and process customer payments.

Ability to communicate orally with technical and non-technical personnel; able to follow oral and written instructions; and possess the ability to read and…

Document technical findings, project details, and system information accurately in tools such as JIRA and internal knowledge repositories.

From $148,000 a year

13 days ago