Support Engineer Salaries in Cambridge, MA

You will own complex issues escalated beyond front-line support and drive them to resolution through investigation, documentation, collaboration, and clear…

$95,000 - $110,000 a year

Familiarity with lab or engineering environments — understanding of how technical teams use and depend on their infrastructure.

14 days ago

Work with the field team and engineering (SW and HW) on field issues and escalations in both the field and factory. Participating in new product team meetings.

$97,400 - $155,800 a year

Clear written communication skills; you can explain complex issues to both technical and non-technical audiences. 401(k), Health, Dental, Vision.

You debug by forming a hypothesis and confirming it with evidence (logs, pod state, queue depth, DB rows), not by guessing.

$100,000 - $140,000 a year

Translate technical detail for non-technical stakeholders — and business context for technical ones. It's a role for someone who likes to get into the weeds of…

$70,350 - $92,400 a year

10 days ago