Customer Service Manager Salaries in Carlsbad, CA

Superior strategic and analytical skills with ability to draw key insights and develop clear recommendations. Robust analytical and problem-solving skills with…

$160,000 - $227,000 a year

Customer Success and Support Expert: Proven ability to lead and develop large scale customer success teams and foster a high performance culture in a virtual…

$171,000 - $231,500 a year

Lean Six Sigma or other quality improvement certification. Experience developing quality assurance scorecards and monitoring customer interactions.

9 days ago

Handle escalations, including complaints routed to leadership or technical teams, and support team members with complex issues.

$76,700 - $127,800 a year

Monitors calls to observe support specialist’s demeanor, technical accuracy, and conformity to company policies. Create budgets and tracks expenditures.

$82,600 - $113,650 a year

Lead, mentor, and develop a team of Customer Success Managers, ensuring alignment with company goals and customer success best practices.

$143,500 - $233,000 a year