Technical Support Occupations Salaries in Pennsylvania

B.A./B.S. in related field or equivalent education/experience to provide necessary skills to perform primary responsibilities.

$54,000 - $81,000 a year

Major responsibilities will include assisting PC users with everyday technical issues, investigating and reporting hardware and software problems, and tracking…

Experience with ticketing systems or help desk tools is a plus. Escalate technical issues and user concerns to the appropriate teams promptly.

An Associate’s Degree in Information Technology, Computer Science, or a related field is preferred. Excellent communication and listening skills to provide…

$21.22 - $25.71 an hour

Minimum of an Associate's degree in related field. Incumbent will be required to use a computer with keyboard, telephone or handheld mobile device for extended…

$55,000 - $75,000 a year

Handle inbound calls and create cases within the appropriate service level window following set guidelines and procedures.

$19 an hour