Service Desk Manager Salaries in Cary, NC

Audit/Monitor at least Help Desk analyst calls on a weekly basis through Call Recording tools, Live Barging, and Incident logging tool.

$63,000 - $112,000 a year

14 days ago

Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users. Basic data analysis and reporting tools.

$100,000 - $110,000 a year

7 days ago

Ability to explain technical concepts to non-technical users in a clear and professional manner. Identify whether issues are user errors, configuration…

11 days ago

College or technical school education in an IT-related field, or equivalent hands-on experience. Manage moves, adds, and changes involving hardware, software,…

3–5 years of hands-on experience in technical support, systems administration, or IT field services. Two- or four-year degree in Information Technology,…

Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information…