Call Center Manager Salaries in Chantilly, VA

Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and enrollment goals. Paid time off and paid company holidays.

$90,000 - $100,000 a year

This role ensures the efficient alignment of staffing supply with multi-channel demand (calls, email, chat, IVR), enabling the contact center to achieve…

Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat). 7+ years in contact center operations.

Bachelor's degree in Education, Business, Human Resources, or related field. Lead onboarding: Ensure new hires are fully trained and certified before handling…

Monitor interactions: Ensure calls, emails, and other communications are evaluated for accuracy, quality, and compliance.

This isn't just about answering phones or filling a schedule. This leadership role is responsible for driving department performance, developing people,…

2 days ago